Terms and conditions
ILMASZ GROUP A.S.
Compeny identification number:
CZ10739238
Company address:
K Jordanu 201
Kamenne Zehrovice
27301 Czech Republic
Contact e-mail:
rznamenacek@artdeco1930.com
Privacy policy
As each customer's privacy is greatly important to us, will never disclose any personal information to any third-parties.
Your name, e-mail address and all other personal information will not be sold or used for any other purpose than processing your order.
Information such as your telephone number and e-mail address are optional and only assist us in providing order confirmations and tracking information.
Required information such as credit card numbers, names and address, are kept by a bank processor under strict guidelines in order to prevent fraud.
Orders which do not meet certain criteria may be subject to cancellation at the discretion of.
Financial information will not be viewed or accessible to any internal personnel and is only stored for the time necessary for order processing.
After placing the order, the customer will be directed to the safe environment of Paypal. Thus, the safety of data is the responsibility of Paypal.
If you have any questions or concerns pertaining to our Privacy Policy please do not hesitate to contact us.
SHIPPING POLICY
WE SHIP QUICKLY:
All orders are processed immediately and are shipped within 1-3 working days.
SHIPPING:
We shipped worldwide. All items will be well packaged/insured and sent with a tracking number.
FAST INTERNATIONAL SHIPPING.
Carrier: FedEx Priority
Price: 1 item / 39 USD
Delivery time worldwide: 2-6 days
Combined shipping for multiple items ( FedEx Priority ).
The price will be another $ 19 for each additional piece in the box.
For example for 3 items: 39 + 19 + 19 = $ 77
ORDER TRACKING
You will be provided with a tracking number for your order via email as soon as one is issued for it by the carrier.
This will allow you to track your order's shipping progress and location at any time thru the specified carrier's website.
SHIPPING CARRIERS
Shipping services are currently provided by FedEx Priority.
Notice: FedEx does not deliver to (P.O. Box)
HOLIDAYS
Also, please note that shipping times may vary due to national holidays in both the country of origin and the shipment's final destination.
Weekends and holidays are NOT considered business days and should be taken into account when estimating your shipment's expected arrival date.
Payment Information
Types of payment (4 possibilities)
1.
PayPal
2.
Visa, Mastercard, Americanexpress, Discover
3.
Unistream
4.
Bank transfer
Here is our bank account information.
Company:
ILMASZ GROUP A.S.
Managing director:
First name: Radek
Last name: Znamenacek
Company address:
K Jordanu 201
Kamenne Zehrovice
27301 Czech Republic
Information about our bank:
Bank name:
Komercni banka, a.s.
Bank address:
Na Prikope 33/969
Praha 1
114 07
Czech Republic
IBAN: CZ5501000001235679710297
BIC / SWIFT: KOMBCZPPXXX
Payment by bank transfer:
Time of payment process: 2-5 working days
Import charges or import sales tax:
With deliveries to countries outside the EU additional duties, taxes and charges are due.
You can find more information about customs duties for example at
http://ec.europa.eu/taxation_customs/common/about/welcome/index_en.htm
If you realy need we could send parcel as gift or send with smaller value, just please inform about it.
Refund Policy
Standard Return Policy:
You have 14 calendar days to return the goods from the day you received it.
How to Return an Item:
To return an item, please contact us.
Tell us the reason for returning the item and the order number.
Please ensure that the item you're returning is repackaged with all the contents of the original package
and documentation that were included when you received it.
Our delivery address:
Radek Znamenacek
K Jordanu 201
Kamenne Zehrovice
27301
Czech Republic
Customer returns item(s) at his own risk and bears the cost of shipping.
Refunds
Your money will be returned within 3 days after delivery of the returned goods to our address.
If you cancel your order before the parcel is shipped, we initiate your refund immediately after you submit your cancel request.